GASLEC Ltd

With our dedicated team of qualified and experienced Gas Safe Register engineers, you can trust us to safely install, repair and service all kinds of gas fired appliances. Services include boiler installation and repairs, and gas safety certificates. Need a plumber? Then call today for professional plumbing services delivered by our team of highly trained and experienced CIPHE approved plumbers. We have the knowledge and skill to tackle all kinds of plumbing jobs. So, whether you need us to fix a broken tap, leak or toilet, or you need full plumbing installation for your kitchen or bathroom, get in touch. I have used Gaslec for over 10 years mainly with looking after the rental properties I manage. The staff in the office are extremely professional and always go the extra mile to help. They send paperwork across really quickly. The staff that attend the properties are also really neat and tidy in their work. I would not hesitate to recommend them. Fantastic work Had my annual gas safety check and boiler service done very professional, neat and tidy Jack was amazing even got my gas pipe set up ready for my new gas cooker highly recommended company will use for all my gas, plumbing and electrical issues The team at Gaslec were very professional and communicated well with me. They understood the urgency of installing a new boiler and even got someone to install it for me on the weekend. Although they may be more expensive than some other companies, you do have access to their friendly staff at head office; they have credit card facilities, are professional and are on time. I would rather pay a bit more and have peace of mind which is what Gaslec give you. I would highly recommend them to anyone. Thanks again! Impressive operation A pleasant and efficient office staff. Skilled, knowledgeable and pleasant a front line engineers. What more could you possibly want? To the one star reviewer…get written quotes from three businesses for big jobs. Hopefully, Gaslec ‘bosses’ have reviewed your dispute and modified their dispute resolution strategies. We’ve had cause to use them three times in the last 8 weeks, (a) tap replacement, (b) gas cooker installation and (c) a replacement boiler. on all three occasions the engineer has turned up when they said they would, explained clearly what they were going to do, done what they said they would do, fixed the problem / done the work, left site clean and tidy and then charged what they’d said they would when asked to quote. GASLEC- what a company ! Maybe they should be renamed: GAS-SLICK. It would be apt ! The whole team is efficient and friendly,but special mentions to Mary and Natasha in the office for their excellent service. And of course Jack,our engineer.He quickly grasped the complexities of dismantling our existing ancient Heath- Robinsonish Central heating system (leadpipes and all !) ,and expertly devised a planofaction, which he then proceeded to expedite with speed ,professionalism and calm assurance; whilst all the time explaining to us the workings of the new installation, and fielding our many questions with infinite patience. He even BRASS-ed the boiler’s exposed copper pipes until they gleamed brightly- beautiful ! We were left with a radiating warm feeling ! ! Fantastic company who really know their business. We live in an old house with a complex and slightly delicate hot water and heating system. Gaslec came and had a look – explained in a very clear way what needed to be done and why.The removal of the old boiler and installation of the new one was seamless. They were on time and extremely clean which was a great. Gaslec engineers were called in to service the boiler and investigate a leak on an external pipe. Jack was extremely professional and efficient. Boiler serviced and leak in external pipe fixed. Very helpful and knowledgeable engineer. Another engineer from Gaslec also checked our electrics and helped to fit the oven as there was no socket and Hotpoint could not fit. Highly recommended! Thank you. Had an lpg boiler serviced with Jason.He was a fantastic representative of your company :- punctual, professional and courteous .He was also very thorough in the approach to his work.The short notice appointment was also very much appreciatedThank youJ Wright Had an lpg boiler serviced with Jason.He was a fantastic representative of your company :- punctual, professional and courteous .He was also very thorough in the approach to his work.The short notice appointment was also very much appreciatedThank youJ Wright Called out because we had no pressure in our heating system, subsequently we decided to get a new boiler instead of repairs, as it was all but 15 years old already.Then they sent us Jack. If you’re going to have someone come into your house for the better part of 3 days ripping things out and installing things… Jack’s the guy to get.Jack runs well on coffee and will dignify all of your inane questions about heating with answer that you’ll be able to understand. Paul should definitely give him a raise and Chelsea matchdays off for being a top bloke.Jack also fended off a man trying to get hold of his copper pipe, a valiant display of the moral integrity that I assume this company has as a whole.Overall 5 stars Had an lpg boiler serviced with Jason.He was a fantastic representative of your company :- punctual, professional and courteous .He was also very thorough in the approach to his work.The short notice appointment was also very much appreciatedThank youJ Wright Fantastic company who really know their business. We live in an old house with a complex and slightly delicate hot water and heating system. Gaslec came and had a look – explained in a very clear way what needed to be done and why.The removal of the old boiler and installation of the new one was seamless. They were on time and extremely clean which was a great. Excellent service, from the moment the phone was answered by Mary Moran. Absolutely charming and extremely helpful after being let down by Rightio Ho plumbing. As I was looking to get our boiler service before the sale of our house and we had a tight time frame to work with, Mary managed to squeeze us in and we had the service paperwork emailed to us promptly, so it could be forwarded onto our solicitor quickly.Thank you Mary, one less stress to deal with! I would highly recommend Gaslec if you are looking for a quality and professional service. Jason has been to our property twice (Once for a heating system quote and the other to fix a leaking toilet) Both times he was friendly, professional and happy to answer any questions.Service: Find & repair leak We were very impressed by the whole Gaslec Team -their admin service as well as their plumbing professional (Jason). We were able to contact them easily and book a plumber speedily and at a time that suited us. Jason gave good, pragmatic professional advice that fixed our leak. We are very pleased by the whole experience and would fully recommend them. I just moved house this Monday, and the hot water wasn’t working. Jason from Gaslec came out and investigated – traced power through the walls, found an extra switch; phoned back for the pin code to the gas meter key, hunted that down; just generally got everything done. He’s friendly and professional, and I now have hot water. Thanks! Outstanding service Jason came to my home today to do a gas check on the property he was friendly professional thorough and efficient whilst he was there I had a call to go and collect my son from school he was very understanding I felt completely at ease to leave him there to continue the checks I would highly recommend using gaslec I had my boiler serviced this morning by Jason who was friendly, professional and punctual. I was kept informed about the work throughout and the certificate and payment process after.I am very impressed with the whole service from GASLEC and would definitely use them again and would definitely recommend them to others. A real expert – and very helpful Jamie came to check the condition of our electrics as we need a satisfactory report for our insurance every few years and its that time again now. Our consumer unit is a bit hidden away inside an oak cover and its box-work, and he quickly worked out how and where to unscrew the box-work so he could get complete access. Our house is quirky. Well done, Jamie. Five stars ! Paul and Jason replaced our boiler 3 working days after we placed the order, and were very professional, prompt, clean and organised. They protected the carpet in their work area and cleared everything up afterwards. Paul even thought to prepare a painted wooden panel to line the boiler cavity, leaving the new installation looking very neat. Although we had a service contract with the national gas company, they were unable to send an engineer for 5 days after the old boiler stopped working, leaving us with no hot water or heating. Paul inspected the old boiler a day after it had failed, and provided good advice on our options. Had a problem with our boiler tripping electrics. Engineers discovered a fault on the boiler. They had to order parts which took a week due to Bank Holiday. However it was fixed today by Luke who was very competent and careful. Also a very friendly guy. We are delighted to have heating and hot water. Would highly recommend this company. I had my boiler service completed this morning by Jason. It was a really great professional service from start to finish, I would 100% recommend this company. Jason is a knowledgeable and friendly engineer. Mary was also very cheery and helpful on the phone. Gaslec is a geart local company. I often see their vans out on the job. Recently I required a new bath/shower fawcett installed. This replacement was fitted as a like for like, but newer version and it both functions and looks great. The engineer Luke was a delight. Fun to chat with and a generally affable guy. Moreover and more to the point. His expeditious and professional attaude is what saw the job to its completion in just mere minutes.I both highly recommend Gaslec and their talented engineers. If you happen to get Luke for a job, then rest assured, you will be pleased with the results. Luke the Gaslec Ltd engineer correctly diagnosed a faulty aqua sensor on my boiler one day and the following day replaced the faulty sensor.The total cost was £330 including VAT. A sensor is £70 and the diagnostic visit was £78. So the labour cost for the 2 hour installation visit (including travelling) was £182 i.e. £91 per hour. Make your own value judgement. The team were really quick to come and quote for electrical testing. Reception staff very helpful when booking in date to suit the us. Then Jamie and Paul were very friendly and helpful explaining very things they were testing for what work we needed going forward. Had a great experience with Jason & Jamie who came to service our boiler and PAT test our kitchen appliances. Also spoke to Mary on the phone who was very professional and kept us informed as to when the work would be carried out. Engineers were really friendly and professional. Would definitely recommend! Boiler Fault We defected our boiler as it was leaking water. An engineer (Jason) attended and took time and effort to try and identify the fault. He also took time to explain the internal workings of the boiler to me and how to fault find. He was extremely polite and knowledgable and clearly understood what he was talking about. Electrical test The electrician Jamie that has visited my home today has been really polite very friendly explained everything that he’s doing. Is working quickly and diligently knowing I have special needs to get his electrical tests and checks done quickly I’m very happy with his service. Thoroughly recommend and very good electrician. Excellent boiler installation Paul and Jason replaced our boiler 3 working days after we placed the order, and were very professional, prompt, clean and organised. They protected the carpet in their work area and cleared everything up afterwards. Paul even thought to prepare a painted wooden panel to line the boiler cavity, leaving the new installation looking very neat. Although we had a service contract with the national gas company, they were unable to send an engineer for 5 days after the old boiler stopped working, leaving us with no hot water or heating. Paul inspected the old boiler a day after it had failed, and provided good advice on our options. gas check May i say a gas company let me down .I contacted gaslec on a tuesday the job required was carried out on the Friday. They took me through each step time and dates made and sent all certificates required. This company is very good . Try before you deny ! Thanks for a speedy and professional response Our boiler was faulty during very cold weather and the response from your Company was very quick. Your engineer Ike was very knowledgeable about Vailliant boilers, far more so than previous engineers we have used and we are very pleased to have found your service. Jason came out to look at a problem with my connected boiler and lack of hot flowing water . He was on time,very polite and friendly. He identified the fault promptly. GASLEC are a very professional firm and I wouldn’t hesitate to use them again. I was very happy with the boiler service as it was done in good time and was efficient. The engineer answered my queries and was altogether very helpful making a further visit to put my mind at ease. The Gaslec office were also very helpful right from the beginning to end of the process. Gaslec have been great doing electrical work for our company and are very professional and reliable and offer very good value for money. The guys are all friendly and work quietly and know there stuff, a great asset to their company. Would highly recommend Gaslec to anyone. Great service – friendly and responsive. Gaslec were recommended to me and I have recommended them to others. Polite and efficient workers who cleaned up after themselves. They took time to explain how our new boiler worked. Very good indeed. Ike serviced my house’s boiler and fixed a hole that mice were coming through. Great quality service. Thanks Ike!another visit (17/02/2021) Luke came to fix our boiler as it kept turning off every morning needing a top up above 1 bar pressure. Was a faulty sensor that needed replacing. Very speedy. Thanks Luke! Excellent service, had a boiler fault and we were up and running again in fewer than 24 hours. Engineer actually arrived earlier than originally discussed, and was knowledgeable about our boiler without having to consult the manual. Problem solved, would definitely recommend. Spotted that my Boiler Service was just overdue and rang Gaslec for help – they were able to send someone out with 48hrs as requested (could have even done the next day if I had wanted).Very friendly service from Ike who completed the work whilst being very friendly and supportive, and also took the time to show me some pointers on how to complete some simple self maintenance.Came in the agreed time slot – wore PPE through out – no worries at allThanks Ike and Gaslec for your service and time – see you next year

Oli Lip
5 Star
Fantastic company who really know their business. We live in an old house with a complex and slightly delicate hot water and heating system. Gaslec came and had a look - explained in a very clear way what needed to be done and why. The removal of the old boiler and installation of the new one was seamless. They were on time and extremely clean which was a great.
Friday 1st October 2021

Victoria Webber
5 Star
Excellent service, from the moment the phone was answered by Mary Moran. Absolutely charming and extremely helpful after being let down by Rightio Ho plumbing. As I was looking to get our boiler service before the sale of our house and we had a tight time frame to work with, Mary managed to squeeze us in and we had the service paperwork emailed to us promptly, so it could be forwarded onto our solicitor quickly. Thank you Mary, one less stress to deal with!
Wednesday 15th September 2021

Jack
5 Star
Called out because we had no pressure in our heating system, subsequently we decided to get a new boiler instead of repairs, as it was all but 15 years old already. Then they sent us Jack. If you're going to have someone come into your house for the better part of 3 days ripping things out and installing things... Jack's the guy to get. Jack runs well on coffee and will dignify all of your inane questions about heating with answer that you'll be able to understand. Paul should definitely give him a raise and Chelsea matchdays off for being a top bloke. Jack also fended off a man trying to get hold of his copper pipe, a valiant display of the moral integrity that I assume this company has as a whole. Overall 5 stars
Friday 15th October 2021

Adrian Fowle
5 Star
Gaslec engineers were called in to service the boiler and investigate a leak on an external pipe. Jack was extremely professional and efficient. Boiler serviced and leak in external pipe fixed. Very helpful and knowledgeable engineer. Another engineer from Gaslec also checked our electrics and helped to fit the oven as there was no socket and Hotpoint could not fit. Highly recommended! Thank you.
Tuesday 19th October 2021

B
5 Star
Natasha provided an excellent telephone service, she was knowledgeable and gave me good guidance. I am very impressed by their service and would highly recommend them.
Friday 22nd October 2021